Atlanta Wedding Photography & Videography FAQs

Do you deliver every image you shoot?

 

No, we do not. At Always Elizabeth Lanaé, we carefully eliminate duplicate images, test shots, out-of-focus shots, and any photos that may dilute the overall quality of your Atlanta wedding photography gallery. For example, since we often shoot with low apertures, we take multiple shots to ensure the perfect focus. We don’t expect you to spend time zooming into each image to pick the sharpest one—that’s what we do for you.

 

Candid laughs and emotional tears are some of the most beautiful parts of a wedding day, but they can also result in unflattering expressions. We capture multiple frames to make sure you receive the best, most flattering version of those priceless moments. With our expertise in processing thousands of wedding photos each year, we carefully curate and deliver only the very best images that tell the complete story of your day.

 
Have you shot at my venue before?

We have photographed weddings at hundreds of venues in Atlanta and beyond, so there’s a good chance we have worked at yours. If not, we always arrive early on the wedding day to perform a detailed walk-through and scout the best photography locations. We also do extensive online research to ensure your Atlanta wedding photography session is perfectly planned.
 
Can I see a full event from start to finish?

Absolutely! We take pride in the consistency of our wedding photography. Many photographers only showcase their best highlight images online, which doesn’t always reflect how they capture an entire wedding. We encourage all couples to view full wedding galleries so you can see how we tell the complete story of your day from start to finish.

 
Do you touch up all the images in our image download?

Yes we do. Every image we deliver is post produced with our unique signature style of post-production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.

Why do we need to charge for additional coverage?

A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having the team stay for additional hours. The shooters and lighting assistants all require additional compensation. Furthermore, the additional photos taken will need to be post-produced which adds to our overall costs.
 
I have downtime between events on my wedding day. Will I be charged for that downtime?

For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, or making up for lost photo time because of unforeseen wedding day delays. In many cases, we use that “downtime” to take you and your significant other out for a photo session or more family portraits.
 
When can we expect to see our photos from our engagement session?

Post-production for engagement sessions are completed 4-8 weeks after the date of the shoot. If you require the images to be completed prior to 4-8 weeks after the date of the shoot, a rush process fee will be charged.
 
When should we do our engagement session?

We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 10-12 weeks prior to the wedding date due to the time necessary to post produce each image and complete your product order(s). See the engagement session post-production delivery time and engagement session product delivery time FAQ’s for more details.

I’d like you to Photoshop our name and date into the save-the-dates, is that included in the package pricing?

Custom save-the-date images are priced at $250 for 4 save the date options.

Do you provide the RAW files from my engagement session and/or wedding day?

Each of our packages comes with a full resolution image download. However, we typically do not provide RAW (unprocessed) files from our shoots because we believe in delivering a finished product. In fact, we’re often shooting with the end (post-produced) product in mind. However, on occasion, we may provide RAW images along with our post-produced JPG’s for an additional fee and restrictions.
 

What rights do I have to the digital prints?

You have the right to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Always Elizabeth Lanae Photography.
 

Do you back up our images? How can we ensure that our images won’t be lost?

We have never lost an image from a wedding due to the following backup workflow for each our events:

During the event, we shoot on two cards at the same time. This instantly creates a backup of every image in the camera. Afterward, we separate the primary cards from the backup cards, should anything happen to one set. as We  copy them to an offsite hard drive. At any given point before delivery of the images, there are two copies of the files in separate locations.
 

Do you have liability insurance?

Yes. Many venues require the photographer to have Liability Insurance.
 

We’re very busy and won’t be able to meet. Are there any other options?

We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls, and webcam appointments can be arranged.
 

How do I reserve you for my date?

All dates are reserved once we receive your signed contract and Retainer.
 

What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?

Standard rates apply for overtime. Overtime is billed at the rate of $400/hour per Master Photographer/Videographer.
 

If we cancel the wedding, will we receive our retainer fee back?

Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.
 

If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?

 

Generally no, but this is taken on a case by case basis. The reason for canceling and our availability is taken into account. Also, if rates change from your original date to your new date, the new rates will apply.